Terms of service

Last Updated: [10/01/2026]

OVERVIEW

This website is operated by Jetzo. Throughout the site, the terms “we”, “us”, and “our” refer to Jetzo . By accessing our website or purchasing products from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and conditions and policies referenced herein or available by hyperlink.

By using the Service, you agree to these Terms of Service. If you do not agree to these Terms, you may not use the website or any of our products or services.

SECTION 1 - PRODUCT USE AND SAFETY

Jetzo products are designed for cleaning dust and debris from electronics, equipment, and hard-to-reach areas using pressurised airflow. Improper use of the product may result in damage or injury. By purchasing or using our products, you agree to:

  • Follow all instructions and safety guidelines provided with the product;
  • Use the product only for its intended purpose and in accordance with the user guides
  • Avoid directing airflow at people, animals, or sensitive body areas;
  • Do not let hair go through the motor;
  • Exercise caution when using the product on delicate components or equipment.

Jetzo is not responsible for damage, injury, or loss resulting from misuse, improper handling, unauthorised modification, or use outside of the intended purpose.

SECTION 2 - ELIGIBILITY

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or province of residence. If you are under the age of majority, you may only use our Service with parental or guardian consent.

SECTION 3 - ACCOUNT RESPONSIBILITY

You may need to create an account to purchase products from our site. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to provide accurate, complete, and current information when creating your account and to promptly update such information as necessary.

SECTION 4 - ORDERS, PAYMENTS, AND BILLING

All prices may be subject to change without notice. We reserve the right to modify or discontinue any product without notice.

You agree to provide current, complete, and accurate billing and shipping information for all purchases made through our website. In the event of a discrepancy or unauthorized transaction, we reserve the right to refuse or cancel any order. If a product is discontinued or unavailable, we will notify you as soon as possible and offer a refund or an alternative.

SECTION 5 - SHIPPING AND DELIVERY

We provide worldwide shipping, and shipping times vary by region. Estimated delivery times are provided but are not guaranteed due to possible delays, including customs clearance. By placing an order, you accept that delays may occur, and we are not responsible for any such delays.

SECTION 6 - RETURNS AND REFUNDS

If you are not satisfied with your purchase, you may be eligible for a return or refund within 30 days from the date of purchase, provided the product is unused and in its original packaging. To initiate a return, please contact our customer service team. Return shipping costs are the responsibility of the customer unless otherwise agreed upon.

SECTION 7 - INTELLECTUAL PROPERTY

All content on the Vortex™ website, including but not limited to product designs, logos, images, and written content, is the property of Vortex™ and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content without our express written consent.

SECTION 8 - LIABILITY LIMITATIONS

Jetzo products are provided with 1 year warranties. Our product should not be misused, If failure to do so, we disclaim all liability for any damages or losses related to the use of our products or services.

SECTION 9 - THIRD-PARTY LINKS

Our website may include links to third-party websites or services that are not operated or controlled by Jetzo. We are not responsible for the content, accuracy, or policies of third-party websites and accept no liability for any harm or damages arising from your use of third-party services.

SECTION 10 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon posting to our website. It is your responsibility to review these Terms regularly. Continued use of our website or services following the posting of any changes signifies your acceptance of the modified Terms.

SECTION 11 - CONTACT INFORMATION

If you have any questions or concerns about these Terms of Service, please contact us at:
Email: support@jetzoshop.com